Store operations
Razbin records the moment the shutter goes up and comes down, and checks it against your opening hours. A late opening, an early closing or a shutter left open lands in your notification center, and you can see the day's key moments for yourself.
What you gain
Opening and closing times are right there in the app, so you're the first to know about a late start.
Compare planned and actual times day by day, and spot late openings and early closings at a glance.
See busy hours, checkout waits and peak occupancy together, and build your shifts around them.
Opening and closing
Razbin detects the moment the shutter rises and falls, using the camera that covers your entrance. It checks these times against your opening hours and your chosen grace period, and flags late openings and early closings.
To measure opening and closing, the entrance camera needs a view of the shutter.
Notifications
When the store opens late, still hasn't opened after its opening time, closes early or leaves its shutter open, a notification lands in your app's notification center. Busy checkout and long checkout wait notifications arrive in the same place.
Turn notifications on or off one by one or all at once, and set their thresholds from your phone. If you run more than one store, each notification tells you which store it came from.
Key moments
Users with Manager access can open the day's critical moments as a snapshot and a clip, and see for themselves what was happening in the store.
When the store was at its fullest, and how many people were inside.
The moment the checkout queue was at its longest.
The longest a customer waited while the till was unattended.
The moment the shutter went up and came down.
Planning
Read the busiest hour, hourly peak occupancy and the longest queue by hour together, and it becomes clear how many staff you need, and when. Razbin gives you this picture every day, with comparisons up to the same time of day.
Users with Manager access change opening hours, grace periods, notification thresholds and visitor segment names from the app. Changes take effect within a few minutes.
FAQ
Opening and closing are measured from the shutter's movement, through the camera that covers the entrance. For businesses without a shutter, we'll look at the options together in the discovery call.
Users with Manager access change opening hours, grace periods and notification thresholds in the app's store settings.
Notification settings are per store and apply to all of that store's users. Users with Manager access decide which notifications are switched on.
Related solutions
See when the queue builds, its longest moment and the time customers wait while the till is unattended.
Today's summary, visitor and checkout reports in your pocket, all updated every minute.
View your stores one by one, in groups or all together, and compare them side by side.
In a short call, we'll talk through your store and camera setup, then prepare the right installation and quote for you.