Sales data is half the story
Receipts show how many people bought, not how many came in. Without knowing your traffic, it's hard to tell whether a day was good or bad.
AI-powered store analytics
See the unseen in your store.
Razbin turns the cameras in your store into a measurement tool. See how many people walk in, when the checkout queue starts to build, when the fitting rooms are busiest and what time the store actually opened, in reports on your phone that update every minute.
- Works with your existing cameras
- Installed by our team
- Footfall
- Checkout queues
- Fitting rooms
- Opening hours
Why measure?
Most of what happens in your store never reaches a report
Your sales figures tell you what sold. They can't tell you how many people walked in, when the queue started to build or what time the shutter actually went up. That's the missing piece when you make decisions.
Queues cost you quietly
A growing checkout line often goes unnoticed until someone complains. Without knowing when queues form, checkout planning is guesswork.
Managing from afar takes trust
With more than one store, seeing when each one opened and how its day is going usually means being there in person.
Solutions
Your whole store, on one platform
Razbin meets six needs with the same device and the same app. Every solution reports in the same format and measures in the same way.
Visitor analytics
Count the people walking in, hour by hour, and compare today with the same time yesterday and last week.
Checkout and queue management
See when the queue builds, its longest moment and the time customers wait while the till is unattended.
Shopper behavior analytics
See quick exits, browsers, fitting room visitors and purchasers, each reported separately.
Store operations
Know when the shutter goes up and comes down, with late openings and early closings in your notification center.
Mobile reporting
Today's summary, visitor and checkout reports in your pocket, all updated every minute.
Multi-store management
View your stores one by one, in groups or all together, and compare them side by side.
Mobile app
Everything in one app, at a glance
Open it and today's summary is right there. Details are one tap away, and short notes on each card explain what the numbers measure.
Your store on one screen
Today's visitor count and the change since the same time yesterday, checkout visitors, peak occupancy and average dwell time. Switch between day, week and month, or jump back to any past day in a tap.
Spot the queue before it grows
See how many people are in the queue right now, the longest queue of the day and how it spreads across the hours. Time spent waiting while the till is unattended is reported separately.
The busiest fitting room hour
See how many people use the fitting rooms, what share of visitors that is and when it peaks, compared with yesterday and last week.
What matters, in your notification center
Late openings, early closings, a shutter left open, a busy checkout and long waits. You decide which ones you see and set their thresholds.
How it works
From your existing cameras to clear numbers, in four steps
Razbin is built on the camera setup your store already has. Our team handles the installation, and your staff don't need to learn a new workflow.
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Discovery
We look at your store and cameras together and agree on what you want to measure.
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Installation
A Razbin device is placed in your store and connected to your cameras, and the entrance, checkout and fitting room areas are set up.
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Settings
Your opening hours, notification thresholds and visitor segments are tailored to your store.
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Reports
Your numbers update every minute in the mobile app, and you can give your team access too.
Metrics
The numbers you'll have at hand every day
Every metric Razbin reports answers one of the everyday questions of running a store.
Visitor count
Hour by hour and day by day, compared with the same time yesterday and last week.
Peak occupancy
The highest number of people in the store at once, and when it happened.
Dwell time
How long visitors stay in the store on average, hour by hour.
Checkout queue
The current queue, the longest queue of the day and the hourly pattern.
Checkout visitors
How many customers reach the checkout, and what share of visitors that is.
Unattended checkout wait
Time customers spend waiting while no one is at the till.
Fitting room usage
Fitting room visitors, their share of all visitors and the busiest hour.
Visitor segments
Quick exits, browsers, fitting room visitors and purchasers.
Opening and closing
When the shutter goes up and comes down, measured against your opening hours.
- How often reports update
- 1 min
- Event clips of the busiest moment and the longest queue
- 15 s
- Trend history in the month view
- 12 months
Industries
Built around your retail format
Every retail format has its own critical moments. Razbin puts the metrics that matter to you up front.
Fashion, apparel and footwear
See the customer flow from the door to the fitting room to the checkout, in numbers.
Malls and retail chains
Compare your branches on one screen and see how well stores keep to mall opening hours.
Grocery, beauty and pharmacy
Manage checkout queues at peak times and use data to decide when to open another lane.
Cafés, restaurants and service points
See how full you get and when people wait, then plan your team around the busy hours.
Why Razbin
Effortless to measure, clear to read
We built Razbin on four principles, each meant to make your store's day easier.
Works with the cameras you have
Razbin connects to the cameras already in your store. Our team handles the installation, and your staff never have to enter data.
Like-for-like comparisons
When you check at 12:00, yesterday and last week are counted up to 12:00 too. An hour that wasn't measured shows as “not measured”, never as zero.
See the time lost at checkout
See when the queue builds, its longest moment and the waiting that happens while the till is unattended. Key moments come with a 15‑second clip.
Every store in your pocket
Reports update every minute. View one store, a few or all of them in the same app, and give your team the access they need.
Start knowing your store by the numbers
In a short call, we'll talk through your store and camera setup, then prepare the right installation and quote for you.