See how customers move from the door to the fitting room and on to the checkout, in numbers.
- Fitting room usage and the busiest fitting room hour
- Quick exits and browsers who leave without buying
- Checkout queues on weekends and during promotions
Industries
The right metrics for every retail format
In a fashion store, the critical moment is at the fitting rooms; in a grocery store, it's at the checkout. Razbin covers four different formats on one platform and measures each on its own terms.
Compare your branches on one screen and see how well stores keep to mall opening hours.
- Visitor and checkout reports for every branch
- Opening and closing times, day by day
- Store-by-store notifications
Manage checkout queues at peak times and use data to decide when to open another lane.
- The day's longest queue and when it formed
- Waiting at an unattended till
- Visitors and occupancy hour by hour
See how full you get and when people wait, then plan your team around the busy hours.
- Peak occupancy and busy hours
- Queues at the checkout or service desk
- Average dwell time
Common ground
Whatever your industry
Beneath the industry-specific metrics, every store runs on the same foundation. Reports update every minute.
Visitor count
Hourly breakdown, plus day, week and month views.
Like-for-like comparisons
Against yesterday and the same day last week, up to the same time of day.
Notification center
What needs your attention, in one list, at thresholds you set.
From one store to a chain
All your stores in the same app.
Don't see your industry?
Tell us about your business and what you'd like to measure, and we'll plan the right setup with you.